COVID 19 POLICY 

 

 

To all of our Hair and Beauty clients. As the corona virus (Covid - 19) has affected us all we would like to make you aware of our new health, safety & hygiene policy which will now be in place within the salon to protect us and yourselves at all times. We will continue to update this as and when needed following the government guidelines.

 

If you or any of your household feel ill or have symptoms of Covid - 19 please call us and DO NOT come into the salon for you appointment, please seek medical advice. You will not be charged for re scheduling or cancelling your appointment for this reason. 

 

Booking Appointments…

Bookings will be available by phone, in salon, email and our social media pages. Online bookings will not be available until we are happy with the new running of the salon. This will be announced when available. 

 

When you arrive…

You will see signage on the front door, please wait outside and a member of staff will let you in, there will be hand sanitiser on the front entrance so please use this before entry. Anyone who does not have an appointment and usual walk in clients will also be asked to wait outside before entry. 

Please arrive at your appointment time and not earlier as we will have no waiting areas.

Please attend your appointments alone unless you need assistance as you can imagine we are trying to keep to the minimum number of people allowed in the salon. If you are unsure please call us before hand so we can allow for this.

 

When you enter, the salon we will supply you with a face protection mask which will be £1 added onto your treatment. We understand not everyone will want to wear one and also that some of you will have your own but we need to make sure we are all protected in the correct way. These will be 3 Ply masks tested to EN 14683:2019 standards. Gloves are also available if needed. We will not be able to carry out your treatment if you do not agree to this. We will also ask you to wash your hands before we start your treatment.

Salon Hygiene and Infection Control…

We have increased our cleaning and frequency with a higher grade cleaning product to maintain 100% hygiene throughout the salon and this list below will also be implemented:

 

  • 2 metre distance areas set out within the salon.

  • We have conducted training including salon infection control to ensure all our team care for our clients in a safe, hygienic and professional manner.

  • Staff have been trained to adapt each treatment to uphold best practice including hygiene & safety.

  • All staff will be wearing PPE for theirs and your protection and wash hands according to NHS guidelines before treatments and use gloves where needed. 

  • Temporary longer opening hours 9am - 8pm Monday - Friday, Saturdays 9am - 5pm.

  • Client Face Masks (Required £1) and gloves (Optional) supplied to clients. 

  • No waiting/reception area available (one client in reception at one time).

  • New consultation forms to be filled out for each client before treatment.

  • No reading material available, (welcome to bring your own)

  • Client must put away their own jackets/cardigans/coats on the coat rack, or preferably left in car.

  • No bags placed on reception. 

  • Paper disposable cups will be used for refreshments, tea & coffee (TBC)

  • For Manicures - Mobile phones to kept in bag/pocket not used during treatment.  

  • Manicure clients will be asked to wash hands thoroughly before treatment.

  • New clean gowns, towels and capes for each client.

  • Hand sanitiser outside salon door to be used before entry. 

  • Hand sanitiser available at reception and all stations. 

  • Clear Perspex Screens on nail desks.

  • Time gap before and after every client, work stations, brushes, combs, equipment thoroughly cleaned and sanitised.

  • New nail files per client and can be given to client when leaving and welcome to bring back for next appointment.

  • New bathroom hand towels available per client.

  • Card payments only.

  • All salon items washed will be at minimum 60 degrees.

 

We will try to make your treatments as comfortable as possible please let us know if we can do anything else to help.

Thankyou

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The Hair & Beauty Room Rectory Row, Bracknell RG12 7BN

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